Taxi dispatch software in London.
Dispatch and booking software built around TfL private hire rules and the five London airports.
What London licensing actually requires.
Licensing authority: Transport for London (TfL)
- You need three separate TfL licences to run legally: a private hire operator licence, a PHV driver licence for each driver, and a PHV licence for each vehicle.
- Operator licences are issued for one or five years and are tied to the operating centre address you nominate.
- TfL requires every booking to be recorded before the journey begins, with details of the passenger, the driver, the vehicle and the journey — and those records must be kept and produced on request.
- PHV driver applicants must meet TfL's English language requirement and pass the SERU (Safety, Equality and Regulatory Understanding) assessment, plus an enhanced DBS check and a medical.
- Private hire vehicles must be pre-booked only. No plying for hire, no rank work, no street hails — that is black cab territory.
- Most of Greater London sits inside the ULEZ, and the Congestion Charge applies in central London; licensed PHVs are not automatically exempt from the Congestion Charge.
This is general guidance for operators, not legal advice. Confirm current rules and fees with Transport for London (TfL) before applying.
The London airport work worth winning.
Heathrow LHR
Five terminals, an authorised-operator permit regime and strict anti-touting enforcement. Flight-tracked pickups and meet-and-greet timing matter more here than anywhere else in the UK — a driver arriving 40 minutes early burns money, and arriving late loses the account.
Gatwick LGW
Two terminals, heavy leisure and charter traffic, and long-tail late-night arrivals. Fixed-fare quoting plus automatic waiting-time rules protect margin on delayed flights.
London City LCY
Small, corporate and time-critical. Short turnaround windows and repeat business travellers make saved profiles and one-tap rebooking the difference between a job and an account.
Stansted & Luton STN / LTN
Low-cost carrier volume, early-morning departures and drop-off charges that need to sit inside the quoted fare rather than being argued about in the car.
See how flight-tracked jobs work on the airport transfer booking software page.
How London fleets actually run.
Weekday demand splits between corporate account work in the City, Canary Wharf and the West End, and airport transfers running almost round the clock. Friday and Saturday nights bring hospitality and event work; Sunday evenings are dominated by inbound Heathrow and Gatwick arrivals.
November and December corporate parties lift executive work sharply. Summer is airport-heavy. January is the quietest month, which is exactly when a lower fixed software cost matters most.
See pricing rules and surgeEverything a London operator needs.
Websites from £299 setup + £9/month. Unlimited drivers, no per-trip fee. See full UK pricing in GBP.
London operators — common questions
Do I need a TfL operator licence to take bookings in London?+
Yes. Accepting private hire bookings in Greater London requires a TfL private hire operator licence, alongside licensed drivers and licensed vehicles. Licensing rules change. Always confirm current requirements and fees with the licensing authority before you apply.
Will your software keep the booking records TfL asks for?+
Yes. Every booking is timestamped and stored with the passenger, driver, vehicle and journey details, and the whole record set can be exported to CSV for an inspection or a licence renewal.
Can I handle Heathrow and Gatwick jobs with flight tracking?+
Yes. Jobs can be booked against a flight number, and the pickup time shifts automatically when the flight is early or delayed so the driver is not sitting in a car park on your fuel.
Taxi dispatch software across the UK
Ready to run Limozoft on your London fleet?
We build your booking site, load your fares and go live — usually inside a week.